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Building Expert Business Solutions with Zoho CRM

You're reading from Building Expert Business Solutions with Zoho CRM An indispensable guide to developing future-proof CRM solutions and growing your business exponentially

Product type Paperback

Published in Aug 2021

Publisher Packt

ISBN-13 9781800564664

Length 352 pages

Edition 1st Edition

Tools

Zoho CRM

Concepts

CRM

Author (1):

Dominic Harrington

View More author details

Table of Contents (22) Chapters

Preface

1. Section 1: Laying the Foundation

2. Chapter 1: The Foundation Modules – Understanding the Building Blocks of Success FREE CHAPTER

3. Chapter 2: Leads – Getting It Right the First Time

4. Chapter 3: Deals – Sales Funnels to Fuel Your Business Growth

5. Chapter 4: Accounts and Contacts – The Beating Heart of Your CRM

6. Section 2: Take Your CRM to the Next Level

7. Chapter 5: Working with Other System and Custom Modules

8. Chapter 6: Game-Changing Workflows and Automations

9. Chapter 7: Essential Systems Administration

10. Chapter 8: Supercharge CRM with Marketplace Extensions, Custom Functions, and Integrations

11. Section 3: Six of the Best Zoho Apps to Integrate with Your CRM

12. Chapter 9: Zoho Campaigns

13. Chapter 10: Zoho Forms

14. Chapter 11: Zoho Survey

15. Chapter 12: SalesIQ

16. Chapter 13: Zoho Analytics

17. Chapter 14: Zoho Creator

18. Section 4: Measure, Learn, Evolve

19. Chapter 15: Building Actionable Reports and Dashboards (CRM)

20. Chapter 16: Best Practices to Adopt and Evolve Your CRM

21. Other Books You May Enjoy

Further reading and training courses

While you should appreciate that you have achieved an important first milestone by completing the steps in this chapter, you should also realize there is a lot more to learn and achieve with Creator.

As such, it is highly recommended that to further develop your basic skills in this application, you should consider exploring the following resources:

Zoho Creator User Guide: This is the official user guide provided by Zoho, which will cement what you have learned so far and allow you to build upon this example. Visit https://www.zoho.com/creator/newhelp/user-guides.html.
Zoho Creator Training and Certifications: These are a range of online training courses provided by Zoho. Visit https://www.zoho.com/creator/training/online.html for further details.
Zoho Creator Application Gallery: This is a range of pre-built applications, providing some ready-to-use solutions for certain industries. See https://www.zoho.com/creator/apps/?src...

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Authors (1)

Harrington

Harrington

William Harrington lives and works at his family's cattle station, Olga Downs, in northwest Queensland, Australia. He attended university at James Cook University, Townsville. At the age of 20, he established his own company, Harrington Systems Electronics, which sells the NLIS RFID tag reader The Pipe Reader that he designed and manufactures. He also received the AgForce President's Innovation Award in 2005. In 2006, he graduated with honors as a computer systems engineer and received the Queensland Primary Industries Young Achiever Award. Since then, he has gone on to design the uSee remote monitoring system, a revolutionary and low-cost remote monitoring solution. Having a home-based company has become part of a unique diversification strategy for the family and has provided them the opportunity to stay on the land. Due to a never-ending passion for technology, William speaks regularly on many topics, so he will bring a futuristic version of the technology that is possible in the next decade. Since 2011, he has also been a director and programmer for Farm Apps Pty Ltd, developing smartphone and tablet apps that increase farming efficiency. He enjoys travelling and brewing beer at home. William works alongside his wife Hollie, having recently welcomed their young son, Jack, into the world.

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