To get the most out of this book

Each chapter in this book builds on the knowledge and information presented in the previous chapters. If you don't have experience of business process automation with Zapier, we recommend you start with Chapter 1, An Introduction to Business Process Automation with Zapier, and complete each chapter in the order they are presented. If you have experience with Zapier, feel free to jump to the chapters that cover topics that interest you and will further your knowledge. To get started, we recommend you sign up for a Zapier account. To work through the content and exercises in Chapter 1, An Introduction to Business Process Automation with Zapier, to Chapter 5, Troubleshooting and Handling Zap Errors, the Zapier Free plan will be suitable. From Chapter 6, Creating Multi-Step Zaps with Built-In Apps by Zapier, onwards, a Starter plan will be required, and for some topics, higher price plans will be necessary.

Before you start working through the content in this book, we recommend that you get access to all the Zap templates used as examples in this book, as well as the systems and process audit templates, and other supporting materials here: https://bit.ly/3e5BUkn.