Building blocks for PMM

PMM is designed to help nonprofits optimize their services, as well as track the services themselves. Understanding how PMM works is essential to being able to analyze the data collected on programs and services of the nonprofit to show their impact (more about the analysis in Chapter 15, Implementing Analytics Tools for Impact). Think of all the different nonprofits. Programs and services vary significantly based on the organization. PMM is very flexible and offers a unique set of building blocks to adapt to any organization's needs. Let's start by learning about the objects and framework that make up PMM and serve as an extension of the NPSP.

PMM objects

PMM adds eight specific custom Salesforce objects to accommodate program management. The objects are designed to work in conjunction with the standard Salesforce accounts and contacts and, of course, within the Household account model of the NPSP. These objects help define the programs that...