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The Successful Software Manager
The Successful Software Manager

The Successful Software Manager: The definitive guide to growing from developer to manager

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The Successful Software Manager

What Are the Key Skills I Need?

So, you are clear on your why – the fundamental reason you want to change your career – and you're now determined to become a manager. You may know exactly which type of manager you want to be, or equally, you may not. But don't worry! There's still time to develop that idea.

Before you can fully prepare yourself mentally, the next set of questions will rush into your head: What skills will I need, quickly followed by, Do I have them?

Just as in software development, there are no definitively right or wrong answers to these questions. It will be a process to figure out your own answers, and, as soon as you do, the situation will evolve. It's a never-ending cycle of discovery and re-discovery, which is very much a good thing. But to help you to make a start, here is my list of the top six key skills that...

Skill 1 – Flexibility and adaptability

Let's start with flexibility and adaptability. There is an important difference between being flexible and being adaptable. To be a successful manager, I believe you need to have the ability to be both, as they go hand-in-hand, and you will need a combination of both in order to make a meaningful and positive impact on your team, project, or both.

Every developer will already think that they're flexible, on some level. This line of thinking grows from their own experiences where they have:

  • Delivered something a little bit faster when requested to do so by the Project Manager
  • Successfully bent logic to allow more permutations
  • Made a calculation in a completely different way after a code review
  • Allowed for a different exception handling method, even though it may not be used immediately

These are all things an experienced...

Skill 2 – Communication, communication, communication

Communication skills are so important that it's worth repeating! I've repeated it three times because there are three logical parts to communication. Of course, you already communicated plenty when you were a developer.

You wrote emails, spoke on conference calls, and maybe even created reports and presentations and gave pitches.

Your communications have a different mission when you are a manager though. Your communications become less about explaining the logic or business knowledge and more about influencing and conveying visions, ideas, and concepts.

It's important to acknowledge the difference between a factual conversation and an opinion-based conversation that might be based on little or no information. For example, a project management meeting about the allocation of key resources is likely to be...

Skill 3 – Team leadership

This skill is particularly applicable to team managers, but a large proportion of it is still applicable and useful for development, and especially project managers, who will be responsible for a project team.

As a new developer-cum-manager, this is likely to be the area where you have the least experience. So, it is vital that you acknowledge and analyze this, through the Johari Window, and build and use your support structure. Remember the impostor syndrome and consciously work to avoid it through open and honest dialogue with people whom you know well, as well as yourself!

Aspects of team leadership

In our Developer-to-Manager context, team leadership is the responsibility and stewardship of a group...

Skill 4 – Stakeholder management

This is a key skill in most, if not all, careers. As developers or managers, we all have stakeholders to be accountable to and to satisfy by fulfilling their requirements and expectations. Specific to managers, but often forgotten, is the fact that their own team is a key stakeholder. This could be their own development team or a matrix project team.

As we have already discussed Skill 3 – Team leadership, which covers the main principles of managing your own team as key stakeholders, for the remainder of this chapter, our focus will be on stakeholder management from a project manager's perspective. This angle covers the remaining key aspects of the essence of stakeholder management, which boils down to building and maintaining relationships, and setting and meeting expectations.

The Association for Project Management (APM) explains...

Skill 5 – Negotiation

Negotiations happen every day. People negotiate pretty much anything and everything. It's often quite casual, in a form that we might not even notice, but often it's formal as well, especially in a software project context.

The number, clarity, and feasibility of requirements, bug accuracy, and severity, availability of resources, priority of features, go-live date, release schedule, overall cost, and price, are all usual negotiation points. The agreed figure at the end is rarely, if ever, the original baseline.

For our purposes, and ease of illustration, let's just say there are only two parties involved: a supplier and a customer. As a manager, you will need to understand and appreciate the art of negotiation from both angles.

As the saying goes: An old poacher makes the best gamekeeper.

Empathy is a skill often associated with negotiation...

Skill 6 – Using a chosen methodology

Which delivery methodology the project or team uses, if any, is not a manager's unilateral decision. It is the team's collective choice. Therefore, a good manager will not only realize this, but will also be prepared to adapt and embrace it. So, a good understanding of the most common software project methodologies is vital to a flexible manager's toolkit.

An effective Project Manager will facilitate the team's internal discussion to choose their methodology, as well as communicate it externally to inform other stakeholders. In this section, we will introduce the three most common methodologies:

  • Agile
  • Waterfall
  • PRINCE2

There is no de facto best methodology in the real world. These three methodologies aren't even necessarily comparable or like-for-like. But neither are they conflicting or contradictory, either...

If I'm not ready, then how do I get ready?

So, do you think you have most of these skills already? In the unlikely event that you do have these six top skills already, then that's a great achievement. Do keep in mind that there is always room for improvement, and learning is a lifelong endeavor. So, continue to improve these six skills, in addition to learning new ones as well. If you want to become, and continue to be, a successful and great manager, then this is a necessity, not a luxury.

If you feel you have some way to go, then don't worry; that is completely normal and okay. It's rare for a developer to have mastered these six skills without having real-world experience of being a manager. It is also an unreasonable expectation because even most experienced managers will still have some way to go!

Your task now is to truthfully assess how mature you are...

How do I get the job?

If you've still not decided which type of manager you want to become, now is the time to make a decision. While it is an important decision, there is always a chance to change even once you are in the role. But ideally, you want to get this decision right the first time, whatever right means for you.

Being a team, development, or project manager will entail similar and transferrable skills, but also a significant amount of role-specific skills, as well as knowledge, which comes with practice and real-world experience.

This section will cover various aspects of job hunting, which may seem general. But we will focus on how to position yourself so that a brilliant developer like you is taken seriously as a managerial candidate.

Internal or external

...

Will I like it?

If you have ascertained your why, and you understand the true underlying motives, to make the Developer-to-Manager transition, then I can assure you that your journey will be meaningful and rewarding. The journey itself will be challenging and difficult at times, which is to be expected. Whether you will enjoy a professional life as a manager is a great question.

For me, I have no doubt that it has made my career more rewarding and interesting. I had the choice of continuing to test and develop software, which is how I began my career in IT. While I enjoyed writing and breaking code (preferably someone else's), I found myself wanting to learn more and more about the managerial side of the software business: the commercials, the development process, the team, and the people.

In short, I had a natural curiosity toward being a manager in the software business...

The interview and the offer

Perhaps you think you're ready, or perhaps you're not quite, but want to try it anyway.

To best illustrate this part, let's say it's an external position with another organization that you are going for, because that's likely to include all of the aspects of the internal option, with a bit of extra process and rigor.

When you are invited to an interview for a manager vacancy, there are a lot of different ways that the interview can go. But before you get to the interview itself, there are several things you should think about.

First, you should be clear on the type of manager role it is. Increasingly, the manager role is becoming more diverse and hybrid. Such a role usually includes elements of team, development, and project management all mixed in. It's always good to be clear on what this mix is, so that you can assess...

Summary

In this chapter, we took a journey through the six key skills that I believe are most important for you to focus on as a manager:

  1. Flexibility and adaptability
  2. Communication, communication, communication
  3. Team leadership
  4. Stakeholder management
  5. Negotiation
  6. Using a chosen methodology

These skills will see you through almost every situation you're ever going to meet. They're also incredibly well adapted for you as a new Developer-to-Manager! So, please keep these skills in your mind, and take every opportunity to explore and develop them further – through your own continuous research and the learning you gain every day as a manager.

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Key benefits

  • A complete guide to managing developer teams, software projects, customers, and users
  • Transition successfully from a technical role to management
  • Develop crucial skills to enhance your performance and advance your career

Description

The Successful Software Manager is a comprehensive and practical guide to managing software developers, software customers, and the process of deciding what software needs to be built. It explains in detail how to develop a management mindset, lead a high-performing developer team, and meet all the expectations of a good manager. The book will help you whether you’ve chosen to pursue a career in management or have been asked to "act up" as a manager. Whether you’re a Development Manager, Product Manager, Team Leader, Solution Architect, or IT Director, this is your indispensable guide to all aspects of running your team and working within an organization and dealing with colleagues, customers, potential customers, and technologists, to ensure you build the product your organization needs. This book is the must-have authoritative guide to managing projects, managing people, and preparing yourself to be an effective manager. The intuitive real-life examples will act as a desk companion for any day-to-day challenge, and beyond that, Herman will show you how to prepare for the next stages and how to achieve career success.

Who is this book for?

Development Managers, Product Managers, Team Leaders, Solution Architects, or IT Directors who want to effectively manage colleagues, customers, potential customers, and technologists.

What you will learn

  • Decide if moving to management is right for you
  • Develop the skills required for management
  • Lead and manage successful software development projects
  • Understand the various roles in a technical team and how to manage them
  • Motivate and mentor your team
  • Deliver successful training and presentations
  • Lead the design process with storyboards and personas, and validate your solution

Product Details

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Publication date, Length, Edition, Language, ISBN-13
Publication date : Jun 28, 2019
Length: 442 pages
Edition : 1st
Language : English
ISBN-13 : 9781789615531
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Publication date : Jun 28, 2019
Length: 442 pages
Edition : 1st
Language : English
ISBN-13 : 9781789615531
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Table of Contents

15 Chapters
Why Do You Want to Become a Manager? Chevron down icon Chevron up icon
What Are the Key Skills I Need? Chevron down icon Chevron up icon
What Is My Job Now? Chevron down icon Chevron up icon
A Week in the Life of a Manager Chevron down icon Chevron up icon
Managing Your Team Chevron down icon Chevron up icon
Asking the Right Questions to Your Users Chevron down icon Chevron up icon
Meetings Chevron down icon Chevron up icon
Design Techniques Chevron down icon Chevron up icon
Validating the Solution Chevron down icon Chevron up icon
Agile, Waterfall, and Everything in Between Chevron down icon Chevron up icon
Always Be Shipping Chevron down icon Chevron up icon
The Training Day Chevron down icon Chevron up icon
Organizational Management in the 21st Century Chevron down icon Chevron up icon
Developing Yourself as a Leader Chevron down icon Chevron up icon
Your Next Steps Chevron down icon Chevron up icon

Customer reviews

Top Reviews
Rating distribution
Full star icon Full star icon Full star icon Full star icon Half star icon 4.6
(7 Ratings)
5 star 85.7%
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2 star 14.3%
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Christian Geib May 20, 2020
Full star icon Full star icon Full star icon Full star icon Full star icon 5
If you are trying to get a quick manual of how to be/become a successful software manager (or manager in general) whilst being greatly entertained, this is your book. Not only does the author provide a very comprehensive and hands-on overview on all facets of software management and related methodologies, but also turbo-charges your general knowledge in a very eclectic and entertaining way. Whilst being very much on point and concise in the delivery of the technical knowledge, the author makes sure that you gain plenty of knowledge of psychology, philosophy, economy and technology. I have learned so much from this book, it has been a mini-MBA and general knowledge apart from condensing so much technical knowledge and experiences in such a concise way. I truly recommend it - it should be mandatory reading for every aspiring or experienced manager.
Amazon Verified review Amazon
GregT Aug 27, 2019
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This has everything in it that you need to start your career as a Software Manager. If you're unsure what to do today, tomorrow or next week - this is the book for you.
Amazon Verified review Amazon
Nicole M Radziwill Sep 22, 2019
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I have been formally reviewing 30-40 books a year since 2012, and this is one of my favorites.There are numerous books on the market that provide technical guidance to software engineers and quality assurance specialists, but little information to help them figure out how (and whether) to make the transition from developer to manager. Herman Fung’s new release fills this gap in a complete, methodical, and inspiring way. As someone who made this transition two decades ago, many parts of this book resonate with me, and will benefit any developer or technical specialist who wants to know what software management entails and how they can adapt to this role effectively.The book is organized into 15 chapters, and it starts by encouraging the reader to explore the reasons he or she is considering the transition to management. The next three chapters describe the skills (technical, personal, and social) that a prospective manager needs and sets the stage for the kind of role and daily routine you will have as a software manager. The author also provides some guidance for how to make the connections between the job you have now, and the job you aim to get.One of the strengths of this book is that it is technology and methodology agnostic. Although ITIL, PRINCE, waterfall, agile and Scrum are mentioned and used as a framework to describe common processes, the author does not advocate one over another and acknowledges that there is a time and a place for each of these approaches. Overall, this is the only book I have seen that gently guides and sets expectations for the developer or software engineer who is considering a transition to management. Eminently readable, with recommendations grounded in pragmatism and compassion, I enthusiastically recommend Herman Fung’s book, regardless of the reader’s age, experience level, or industry. Because there are practical, meaningful lessons in here for everyone, this book will also likely be valuable to established software managers seeking a deeper understanding of their role or wishing to mentor growing engineers
Amazon Verified review Amazon
Amazon Customer Mar 06, 2022
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Enjoyed the read and storytelling of the technical roles in the book.
Amazon Verified review Amazon
Dr. Rick L. Mask Sep 03, 2019
Full star icon Full star icon Full star icon Full star icon Full star icon 5
When I first picked up The Successful Software Manager I wasn’t really sure what to expect. I have read guides on management principles before and have not been impressed as they seem generic and somewhat “common sense.” But to my pleasant surprise, this book is quite the opposite. Herman Fung, along with other contributors, truly break down the necessary skills you need to make the transition to manager in our tech driven industry. Through the first few chapters a breakdown of the why and the what are presented, while the remaining chapters really breakdown the how. The book covers various methods to build skills through validation, meeting types, and developing yourself as a leader in the tech industry. I would recommend this book to those in pursuit of transitioning from tech guru to tech manager as the insight it worth the cost.
Amazon Verified review Amazon
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