Summary

We started this chapter with an introduction to Conversational Artificial Intelligence and learned how different aspects of this technology help us build a good, useful chatbot. We also learned some core concepts, such as utterances, intents, plots, and so on, that serve as the foundation for building a chatbot. Later, right before we built our first chatbot, we discussed some best practices that come in handy while designing Conversational AI. Equipped with this knowledge, we performed an exercise to create a bot to recognize intent and fill a slot to retrieve stock prices. We then created a Lambda function in AWS to help us implement the business logic behind the bot. In the next chapter, we will learn how to use speech with chatbots.