Chapter 6: Your Workspace Slackbot

Up until this point, we’ve discussed how to communicate with all different types of members of your team. From workspace owners, admins, team members, clients, and partners, to guests, we’ve broken down the varying ways to interact within your workspace through channels, threads, and direct messages. What we’re yet to connect is the digital members of your team.

Chapter 5, Using Slack Externally with Live Chats, Guests, and Partners, showed us how to better communicate with external members of our team through shared channels while also providing tips on how to call and video chat within your workspace. Now we are going to take a deeper dive into the ways that your mechanical members – bots – can impact your workspace and help things run more efficiently.

In this chapter, we will cover these crucial topics:

• Learning what Slackbot is, what it can do, and the differences between commands
• Understanding...