Common integrations

In this section, we will look at some common types of integration with Sales Cloud and some notes and considerations for each, including how these are typically integrated. In the System integrations overview section, we’ll explore the ways systems can be integrated with Sales Cloud.

Sales solutions

There’s a broad range of sales solutions that can be integrated/added to Sales Cloud to increase its capability. Many of the capabilities covered here can be provided by add-on tools that Salesforce offers; they can either be added for an add-on cost or become available in the Unlimited edition of Sales Cloud. Some third-party providers offer all these capabilities. If you need to connect third-party tools, there will be a piece of work to connect them. If you purchase the tools from Salesforce, you need to configure the tools but there is no integration effort. Some examples of the types of tools that are typically connected are as follows:

...