Understanding departments, teams, managers, and users
When we look at any NetSuite client company, we will usually find it organized into departments and each of those will have a manager. This is the bureaucratic approach that came into being a long time ago, but it isn’t the only valid model. NetSuite doesn’t require any such structure; companies are free to organize themselves into whatever groups make the most sense to them and NetSuite can be adjusted as needed.
Here’s a Forbes.com article describing seven possible structures: https://www.forbes.com/advisor/business/organizational-structure/
Having said that, we do try to start each implementation with the best practices in mind, and we know that most companies are organized into groups. Defining groups allows us to segregate responsibilities and control access to various features based on membership in those groups. Here are a few examples to help you understand what we usually call these...
