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Microsoft System Center Powershell Essentials

You're reading from   Microsoft System Center Powershell Essentials Efficiently administer, automate, and manage System Center environments using Windows PowerShell

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Product type Paperback
Published in Apr 2015
Publisher Packt
ISBN-13 9781784397142
Length 140 pages
Edition 1st Edition
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Toc

Table of Contents (10) Chapters Close

Preface 1. Setting up the Environment to Use PowerShell FREE CHAPTER 2. Administration of Configuration Manager through PowerShell 3. Scenario-based Scripting for SCCM Administration 4. Administration of Operations Manager through PowerShell 5. Scenario-based Scripting for SCOM Administration 6. Administration of Service Manager through PowerShell 7. Scenario-based Scripting for SCSM Administration 8. Best Practices Index

Chapter 7. Scenario-based Scripting for SCSM Administration

We now have a basic understanding of how to manage the System Center Service Manager administrative tasks through PowerShell. It's time to look at some of the real-time scenarios that will give you a better understanding of how to use PowerShell to carry out some of the real-life SCSM day-to-day activities. Here, we will cover most of the common scenarios we as administrators perform on a daily basis. We can still do much more than what is covered in this chapter.

This chapter covers the following topics:

  • Adding classes to the SCSM allow list
  • Exporting management packs
  • Backing up unsealed management packs
  • Manual activity and service request check
  • Tickets status check
  • Support group and tier queue check for multiple tickets
  • Updating field information for the number of users
  • Finding the GUID of any SCSM template
  • Getting the queue members for SCSM

Note

Code blocks demonstrated in this chapter will not include error handling mechanisms...

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