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Learning ServiceNow

You're reading from   Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

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Product type Paperback
Published in Mar 2017
Publisher Packt
ISBN-13 9781785883323
Length 358 pages
Edition 1st Edition
Languages
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Authors (2):
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Sylvain Hauser Sylvain Hauser
Author Profile Icon Sylvain Hauser
Sylvain Hauser
Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (14) Chapters Close

1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-side Glide API 10. The Client-side Glide API 11. Server-side Scripting 12. Client-side Scripting 13. Debugging 14. Pro Tips

ACLs - security rules


In the previous chapter, we briefly touched on ACLs (otherwise known as security rules or Access Control Lists) and how they can be used to control whether or not a field is visible or read-only on the form. However, ACLs also have a server-side component, not entirely unlike a cross between UI Policies and Data Policies. You can access the security rules in ServiceNow by navigating to System Security | Access Control (ACL ) in the Application Navigator. This will take you to the Access Control [sys_security_acl] table list.

Note

Since we're going to be working with Security Rules, let's start by checking if we need to elevate our permissions. Click on the profile button at the top-right of the ServiceNow interface in the banner frame, and see if Elevate  Roles is an option. If it is, click it, and make sure that the security_admin tick-box is selected, then click OK. More on High Security settings and permissions elevation shortly.

ACLs in ServiceNow specify three main...

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