Mail queues

Emails in Jira are not sent immediately when an operation is performed. Instead, they are placed in a mail queue, which Jira empties periodically (every minute). This is very similar to the real-life scenario, where mail is placed in mailboxes and picked up every day by postal workers.

Viewing the mail queue

Normally, you do not need to manage the mail queue. Jira automatically places emails into the queue and flushes them periodically. However, as an administrator, there may be times when you wish to inspect the mail queue, especially to troubleshoot problems related to Jira notification emails. Sometimes, emails can get stuck for a number of reasons, and inspecting the mail queue will help you identify these...