The architecture for the contact assistant project includes the following:
- An orchestration layer
- A service implementation layer
The following architecture does not include the user interface layer, since we will not be implementing the mobile or web application that connects to the contact assistant. Instead, we will be focusing our efforts on developing a custom AI capability, an intelligent assistant bot, using the Amazon Lex platform. Let's have a look at a screenshot of the following architecture:
The contact assistant architecture includes the following:
- In the orchestration layer, we will build a Contact Assistant Endpoint that provides a RESTful interface to access our contact assistant's capabilities.
- In the service implementation layer, we will build a service, called the intelligent assistant service, that shields implementation...
