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Emotional Intelligence for IT Professionals

You're reading from   Emotional Intelligence for IT Professionals The must-have guide for a successful career in IT

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Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Length 280 pages
Edition 1st Edition
Concepts
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Author (1):
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Emília M. Ludovino Emília M. Ludovino
Author Profile Icon Emília M. Ludovino
Emília M. Ludovino
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Table of Contents (10) Chapters Close

Preface 1. What is Emotional Intelligence? FREE CHAPTER 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

Strategies to better manage extroverts and introverts


One of the fundamental differences between extroverts and introverts, in the workplace, is that while introverts think inside their heads, extroverts think out loud. So, while extroverts are talking, they can be working hard to sift through their ideas, to form their opinions and to clarify their thinking. However, the amount of talking involved, and the lack of initial clarity, may annoy other people. What a contrast with introverts who might think quietly to themselves and may leave us feeling frustrated because we don't know what they are thinking. And all the talking that makes the extrovert feel energized, stimulated, and enthusiastic, is draining for introverts. Introverts can also feel that extroverts are wasting their time and feel frustrated, an emotional reaction that may be unhelpful in building a productive working relationship. Extroverts in thinking out loud, may leave people feeling that they cannot be trusted, because...

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