Honesty about bugs

Mark Heckler: I will say that at Pivotal, we have well-developed components that very sharp people have poured years of effort and development into. So, the rough edges aren't usually as much of a problem.

When it comes to new projects, we have Project Riff and Knative. Things like that are being spun up and created early on. In those cases, you pretty much expect there to be a few edges that poke out and surprise you. When you do run into those issues, it makes sense to just say, "If you're using this in this use case, you might want to reconsider until this particular thing gets fleshed out better."

"I don't think you do anybody any favors by not telling them when there are gaps."

—Mark Heckler

These projects are still in early development. Obviously, you want to put your best foot forwards, but ultimately, I don't think you do anybody any favors by not telling them when there are...