Summary

Individuals deal with information load every day. The amount of noise that exists within a business really hampers everyone’s ability to make data-informed decisions. In this chapter, you have learned how to focus on key performance indicators, or KPIs, that align with an organization’s goals. This is important so that you do not waste time measuring and analyzing elements that are not actionable to improve the business. You also learned how to balance and align these key performance indicators so that they work collectively together toward the same outcomes, as opposed to competing with one another.

Now that we have learned how important it is to align with organizational goals, we will focus in the next chapter on how we can critically review and inspect the data and insights coming from these indicators.