Understanding text with Einstein Language

Einstein Language is the second pillar of Einstein Platform Services and focuses on APIs that allow you to extract structured information from unstructured text. From a research perspective, Salesforce is a leading player in publishing cutting-edge academic research on Natural Language Processing and Einstein Language is the way you, as a user of Salesforce, can tap into that. As for Einstein Vision, we will start by providing a quick overview of the APIs and then move on to the examples.

Overview of Einstein Language

If you were to summarize the Einstein Language APIs in a sentence, you'd say that they were all about understanding what a customer is trying to accomplish and how they might be feeling about it. As with Einstein Vision, this is a small subset of the total universe of Natural Language Processing (NLP) tasks that are available via various AI vendors beyond Salesforce, but it is a subset that is highly relevant to what...