Introducing Einstein for Industry Clouds
For Salesforce, industry, clouds are a strategic priority at the moment. Both through the work they have been doing on their industry-specific cloud offerings and through their recent acquisition of Vlocity, they have made it clear that they see the fastest time to value for their enterprise customers by adopting industry clouds on top of the core clouds that are already in use.
As part of this development, each industry cloud has also been getting upgrades related to the Einstein Platform. It now makes sense to talk about a Health Cloud Einstein and a Financial Services Cloud Einstein much in the same way as we previously talked about Sales Cloud Einstein.
These features are often much more specific and, to some extent, more complex and difficult to use than many we have looked at so far. This is not surprising as the problems being addressed are much more specific, and the number of customers for each feature is smaller.
That being...