We will create a bot that will pick up user requests from an Input folder. The bot will read the necessary details to create the user and enter them into a SaaS application called Freshsales. If the username or role were missing, and assuming the email ID was present in the request, then the bot would email the user asking for missing details. If the user is created successfully, the bot moves the user creation request PDF to a Processed folder. Here is the workflow:
That was a high-level view of the new user creation process. Let's now look at the details and dive into the step-by-step creation process.
