Introducing Microsoft Dynamics 365 AI, MR, and other modules

For a long time, Microsoft has been heavily investing in bringing advanced capabilities into the business solutions product line by leveraging modern technologies such as artificial intelligence and mixed reality. The result is a large and always-growing number of Dynamics 365 addons and separate applications extending the business solution modules with analytical and insight capabilities as well as unique capabilities provided by the HoloLens hardware.

Microsoft Dynamics 365 Customer Insights

Microsoft Dynamics 365 Customer Insights is a customer data platform (CDP) solution intended to bring a comprehensive 360° view of the customer by combining master data with transactional, observational, and behavioral data from various data sources using connectors. Microsoft Dynamics 365 Customer Insights has the following capabilities:

• Data source configuration
• Data unification (mapping, matching, and...