Describe How to Create a Support Request
Support requests for Microsoft 365 issues are typically raised through the Microsoft 365 admin center. You can create a support request by performing the following steps:
- Log in to the Microsoft 365 admin center (https://admin.microsoft.com) and navigate to Support > New service request, see Figure 13.1:
Figure 13.1 – Creating a service request in the Microsoft 365 admin center
- In the panel that opens, you can type in your questions. If applicable, a list of suggested solutions will be displayed. If no suitable options are displayed, you can select Contact Support at the bottom of the panel.
Self-help Options
In addition to Microsoft 365 support services, there are also several self-help diagnostic and troubleshooting tools available. As you enter details of your issue, you may be prompted to run diagnostics. Currently, self-help diagnostic tools are available for Teams (https...
