Describe the Reports Available in the Admin Centers

Part of your role as an administrator may be either to drive utilization of Microsoft 365 services or to provide reports or supporting documentation to organizational change management individuals who are responsible for helping end users adopt Microsoft 365 services.

The Microsoft 365 admin center provides reports that can help your team understand what features are being used and highlight potential gaps in your organization’s adoption journey.

Adoption Score

The first reporting feature that you’ll explore is the Adoption Score. Adoption Score offers valuable insights into your organization’s progress on its digital transformation journey, specifically concerning the utilization of Microsoft 365 and the associated technology experiences. This score takes into account various metrics related to both people and technology experiences within your organization and allows for meaningful comparisons with...