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JIRA 5.2 Essentials

You're reading from   JIRA 5.2 Essentials Learn how to track bugs and issues, and manage your software development projects with JIRA

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Product type Paperback
Published in Apr 2013
Publisher Packt
ISBN-13 9781782179993
Length 396 pages
Edition 2nd Edition
Languages
Tools
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Author (1):
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Patrick Li Patrick Li
Author Profile Icon Patrick Li
Patrick Li
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Table of Contents (18) Chapters Close

JIRA 5.2 Essentials
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
1. Getting Started with JIRA 2. Project Management FREE CHAPTER 3. Issue Management 4. Field Management 5. Screen Management 6. Workflows and Business Processes 7. E-mails and Notifications 8. Securing JIRA 9. Searching, Reporting, and Analysis 10. General Administration 11. Advanced Features Index

Mail queues


E-mails in JIRA are not sent immediately when an operation is performed. Instead, they are placed in a mail queue, which JIRA empties periodically (every minute). This is very similar to the real-life scenario, where e-mails are placed in post boxes and picked up everyday.

Viewing the mail queue

Normally, you do not need to manage the mail queue. JIRA automatically places e-mails into the queue and flushes them periodically. However, as an administrator, there may be times when you wish to inspect the current queue and check if there are e-mails that are "stuck" and cannot be sent. E-mails can be stuck for a number of reasons. For example, if configured, SMTP mail server is not accessible. JIRA will automatically re-try.

Perform the following steps to view the mail queue and the mails it contains:

  1. Browse to the Mail section.

  2. Click on the Mail Queue tab to bring up the Mail Queue page:

This page provides you with a one-page view of the current e-mails in the queue waiting to be delivered...

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