Summary
In this chapter, we discussed how to define an efficient alert management process and we talked about the different alert resolution states that you get by default with OpsMgr, along with how to create your own custom resolution states.
We gave you an understanding of the difference between working with alerts generated by monitors and alerts generated by rules. You learnt about when and how to use the Health Explorer for alert tuning and we demonstrated how to create some custom console tasks that can be used with distributed applications to manage alerts within the context of an IT service. We ended the chapter with information about working with overrides through the Authoring and Reporting workspaces.
In the next chapter, we will be working with some of the built-in OpsMgr dashboard and visualization templates along with introducing you to some additional community dashboard solutions and resources.
