Extracting values from text using regex in Power BI
The last use case we want to present happens very often when dealing with shipments of goods to customers. Sometimes, it happens that a fraudster manages to steal the goods addressed to a customer; therefore, the customer must be refunded by the company. The defrauded customer then contacts Customer Care to request a refund. If the management system provided to the Customer Care operator who has to manage the case does not allow you to enter the information of the refund in a structured way, the operator must resort to the only possible method: the entry of a free text note associated with the order, which specifies the amount, the reason and the date of the refund.
You already know that information entered in free text is every analyst's nightmare, especially when your boss asks you to analyze the very information entered in these infamous notes.
In the repository that comes with this book, you can find the OrderNotes...