Summary

In this chapter, we covered various aspects of the interaction between a human individual and human-centric business process flows as well as the possibilities that Oracle BPM 12c provides to implement and automate such processes.

In this context, we have especially worked out how important and intuitive UIs are today to enable users to do daily work effectively and to ensure user acceptance of a process-driven application. In addition, it has been discussed what these newly arising aspects concerning UX mean from an application developer's perspective.

Besides these more conceptual aspects, we also showed the possibilities Oracle BPM 12c provides to incorporate human interactions with automated business process flows as well as the various options Oracle's Human Workflow component offers to define task routings, escalations, and more. In conclusion, we made some suggestions about design practices, you learned from numerous BPM implementations concerning the general process design...