Troubleshooting constraints and your actions
As a Check Point administrator, who are you? Were you hired by a company with established Check Point infrastructure, to join a team of experts handling it? Or are you a wearer of many hats who is looking to implement and manage Check Point gateways in addition to handling several other security products and, perhaps, the rest of the IT infrastructure? Or is your role somewhere in-between these two scenarios?
If you are working in a highly structured environment, your role and responsibilities will be clearly articulated, and you will likely go through an internal training period before being entrusted with day-to-day administration, let alone troubleshooting responsibilities. If the company you are at is better described by the second scenario, then ready or not, you are a de facto engineer and troubleshooter. If the place you are working at is somewhere in between these two categories, things may get complicated. Read on to better orient...