Summary

In this introductory chapter, we've set the scene for the rest of the book. We've discussed the background from which BPM has emerged, and we've seen how BPM fits into the wider scheme of enterprise application development. We've defined what BPM means for us, and we've looked at the business scenarios where BPM is the right solution. We have introduced our suggested BPM project lifecycle, and we've seen the tools that we'll put together as our open-source-based BPM suite.

Now, we need to make a start on our project, and have a look at our example business process.