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Becoming a Microsoft Dynamics 365 Marketing Functional Consultant

You're reading from   Becoming a Microsoft Dynamics 365 Marketing Functional Consultant Learn to deliver enterprise marketing solutions and insights to exponentially grow your business

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Product type Paperback
Published in Dec 2022
Publisher Packt
ISBN-13 9781803234601
Length 374 pages
Edition 1st Edition
Concepts
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Author (1):
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Malin Martnes Malin Martnes
Author Profile Icon Malin Martnes
Malin Martnes
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Table of Contents (17) Chapters Close

Preface 1. Part 1 –The Foundation of Dynamics 365 Marketing
2. Chapter 1: The Basic Configuration of Dynamics 365 Marketing FREE CHAPTER 3. Chapter 2: Managing Leads, Accounts, and Contacts 4. Chapter 3: What Are Segments and Lists? 5. Part 2 –Core Features of Dynamics 365 Marketing
6. Chapter 4: Managing Marketing Forms, Pages, and Websites 7. Chapter 5: Creating Marketing Emails 8. Chapter 6: Outbound Customer Journeys 9. Chapter 7: Real-Time Marketing Journeys 10. Chapter 8: Managing Events 11. Part 3 –The Microsoft Ecosystem Adding Value
12. Chapter 9: Dynamics 365 Customer Voice 13. Chapter 10: Power Platform 14. Assessments 15. Index 16. Other Books You May Enjoy

Power Apps

Power Apps consists of two different tools for creating apps:

  • Model-driven
  • Canvas

There are several templates you can use when creating both model-driven and canvas applications. These are very good for learning purposes, so make sure you check out the templates and learn how they’re built.

Let’s look at how to use these solutions.

Model-driven

Every CRM application in Dynamics 365 is a model-driven Power Apps app. This means that if you know how to edit and create a model-driven app, you know how to make changes to your Dynamics 365 Marketing solution to customize it to your company’s needs. Let’s start with how you can edit an existing app.

Editing apps

To be able to edit an existing app, you must first add it to your solution. You can do this by clicking Add existing | App, then Model-driven app, as shown in Figure 10.17:

Figure 10.17 – Adding an existing model-driven app

Then...

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