You're reading from API Analytics for Product Managers Understand key API metrics that can help you grow your business

Product type Paperback

Published in Feb 2023

Publisher Packt

ISBN-13 9781803247656

Length 344 pages

Edition 1st Edition

Concepts

REST API

Author (1):

Deepa Goyal

View More author details

Table of Contents (24) Chapters

Preface

1. Part 1:The API Landscape

2. Chapter 1: API as a Product FREE CHAPTER

3. Chapter 2: API Product Management

4. Chapter 3: API Life Cycle and Maturity

5. Chapter 4: Building and Managing API Products

6. Chapter 5: Growth for API Products

7. Chapter 6: Support Models for API Products

8. Part 2: Understanding the Developer

9. Chapter 7: Walking in the Customer’s Shoes

10. Chapter 8: Customer Expectations and Goals

11. Chapter 9: Components of API Experience

12. Part 3: Deep Dive into Key Metrics for API Products

13. Chapter 10: Infrastructure Metrics

14. Chapter 11: API Product Metrics

15. Chapter 12: Business Metrics

16. Part 4: Setting a Cohesive Analytics Strategy

17. Chapter 13: Drawing the Big Picture with Data

18. Chapter 14: Keeping Metrics Honest

19. Chapter 15: Counter Metrics to Avoid Blind Spots

20. Chapter 16: Decision-Making with Data

21. The API Analytics Cheat Sheet

22. Index

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APIs in the digital value chain

The API team should be viewed as a refinery that processes raw materials from backend systems into API products, which provides developers with clean, well-organized ways to interact with the data. The diagram in Figure 4.1 represents the fundamental tasks of the API team. Incorporating a mature API product mindset influences the entire digital value chain, as depicted in the diagram. Care needs to be taken when building APIs so that end users have consistent access to record systems and other backend data:

Figure 4.1 – APIs in the digital value chain

This chain points out the primary users of the API: our Developer and Customers – the end users of the application. The experience of both these types of users is influenced by our API Development Team.

Developers are often concerned with the ease of use, reliability, robustness, and scalability of APIs so that they feel confident when using them to build their...