Business Activity Monitoring

Business Activity Monitoring (BAM) provides a real-time operational view on the business processes and activities within an organization. This way business users and managers can get a real-time insight into business operations. This can help identify business problems, correct exceptions, and optimize processes. The objective of BAM is to ensure that business goals, such as time-to-market, customer response, profit, cost per order, order to cash, and so on are fulfilled.

BAM extends the scope of business intelligence beyond strategic and tactical business decision making to the management of day-to-day business operations. In contrast to traditional business intelligence that acts upon historical data, BAM uses real-time or near real-time data to provide operational insights into current business activities.

BAM helps us to identify how our business processes perform and where to optimize them. BAM gathers information about the Key Performance Indicators (KPIs...