Defining a Business Agility System for the Enterprise (BASE)
Whether you work in a commercial enterprise, non-profit, or government agency, staying competitive and relevant requires the ability to swiftly adapt and innovate to meet and exceed customer expectations. How can organizations not just survive but thrive amid constant change? This chapter introduces the Business Agility System for the Enterprise (BASE), a model designed to transform uncertainty into opportunity. The BASE drives continuous improvement by coordinating all facets of a company’s resources to enhance business processes, systems, products, and services.
According to the Business Agility Institute, business agility is “a set of organizational capabilities, behaviors, and ways of working that grant businesses the freedom, flexibility...