Chapter 4. Designing Enterprise Search
Finding the right information to make relevant decisions is an important aspect in running a successful and effective business. This is the place where good enterprise design comes into play. Enterprise search is used by different organizations to capitalize on their internal knowledge by providing quick access to all internal information.
Enterprise search not only helps users in discovering new information but also collaborates across organizational and geographical boundaries by creating the necessary conditions. Enterprises suffer from many problems due to poor design of enterprise search for their organizations. These include issues such as:
- Amount of information tweaking required to work with search engines
- Time wasted by employees due to ineffective search, resulting in lower productivity
- Cost of managing such ineffective search servers
- Unavailability of important information (lost value)
- Misleading and irrelevant information, resulting...
