Self-assessment

Setting up a business' customers and vendors can include a few surprises and challenges, so here are a few things related to these topics for you to imagine how you would solve them:

1. A client asks you how they can control the pricing for a set of customers. They want to charge custom prices for about 1,000 items for just about 20 of their top customers. How can you help them achieve this?
2. One of your clients wants to be able to have parents and sub-customers but they're concerned because this relationship can be more than one level deep. In other words, one parent customer might have a set of sub-customers who each might have their own set of sub-customers. Does NetSuite support this and if so, how deep can that nesting of accounts go?
3. You are 1 week away from the planned go-live date for a client when the head of their customer support department says to you, We weren't planning to use NetSuite's Support Cases and related features...