Monitoring service health
Service health information is available from the Microsoft 365 admin center (https://admin.microsoft.com). Microsoft provides health information for a variety of services and features, including the SaaS services such as Exchange Online or SharePoint Online, the health of the directory synchronization environment, as well as the Windows operating system feature issues and service health.
You can check the overall service health by navigating to the health dashboard (Health | Dashboard), as shown in Figure 2.5:
Figure 2.5 – Service health dashboard
The health dashboard contains the current health status of all Microsoft 365 services. Normally, services will appear as Healthy, though this status will be updated when a service experiences an issue.
The Service health page (Health | Service health) will display the most detailed and comprehensive information on any ongoing or resolved issues:
