Troubleshooting Azure AD Connect Cloud Sync Synchronization
Just as Azure AD Connect may experience issues with synchronizing identity, Azure AD Connect Cloud Sync can as well. Successful synchronization depends on several factors:
- Agent functionality: Is the agent installed and functioning normally?
- Network communications: Can the agent reach all of the required endpoints and resolve DNS for Azure AD services?
- Service account issues: Does the service account have the appropriate rights to the on-premises objects?
When troubleshooting the Azure AD Connect Cloud Sync service, you should start with the Windows Event Viewer to determine whether there are any errors related to the service, such as invalid credentials or missing privileges.
While Microsoft generally recommends bypassing proxy and content filtering services for Microsoft 365 endpoints, your organization may still choose to deploy them. In the event that the server for the Azure AD Connect Cloud...