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Mastering Microsoft Endpoint Manager

You're reading from   Mastering Microsoft Endpoint Manager Deploy and manage Windows 10, Windows 11, and Windows 365 on both physical and cloud PCs

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Product type Paperback
Published in Oct 2021
Publisher Packt
ISBN-13 9781801078993
Length 666 pages
Edition 1st Edition
Tools
Concepts
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Author (1):
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Per Larsen Per Larsen
Author Profile Icon Per Larsen
Per Larsen
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Per Larsen works as a Senior Program Manager for Microsoft Endpoint Manager - Customer Acceleration Team - Commercial Management Experiences (CMX) Engineering, where he takes learnings from Microsoft’s largest and most strategic customers back into the rest of engineering to drive improvements for the service so that customers have a continuously improving product experience. He also helps deploy and adopt Microsoft Endpoint Manager - Microsoft Intune. Per mainly focuses on the management of Windows and special devices such as HoloLens 2, Surface Hub, and Microsoft Teams Room System.nPer was also an MVP in Enterprise Mobility, from 1st July 2016 to when he joined Microsoft on 1st April 2018.
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Table of Contents (24) Chapters Close

Preface 1. Section 1: Understanding the Basics
2. Chapter 1: Introduction to Microsoft 365 FREE CHAPTER 3. Chapter 2: What Is Unified Endpoint Management? 4. Section 2: Windows 365
5. Chapter 3: Introducing Windows 365 6. Chapter 4: Deploying Windows 365 7. Section 3: Mastering Microsoft Endpoint Manager
8. Chapter 5: Requirements for Microsoft Endpoint Manager 9. Chapter 6: Windows Deployment and Management 10. Chapter 7: Manager Windows Autopilot 11. Chapter 8: Application Management and Delivery 12. Chapter 9: Understanding Policy Management 13. Chapter 10: Advanced Policy Management 14. Chapter 11: Office Policy Management 15. Chapter 12: User Profile Management 16. Chapter 13: Identity and Security Management 17. Chapter 14: Monitoring and Endpoint Analytics 18. Chapter 15: Universal Print 19. Section 4: Tips and Tricks from the Field
20. Chapter 16: Troubleshooting Microsoft Endpoint Manager 21. Chapter 17: Troubleshooting Windows 365 22. Chapter 18: Community Help 23. Other Books You May Enjoy

Troubleshooting application delivery

There are different app types in Microsoft Intune that require different approaches for troubleshooting, listed as follows:

  • Win32 apps
  • Line-of-business (LOB) apps
  • Microsoft Store apps

Win32

In the MEM admin center on a specific device, the Managed Apps blade provides the IT admin with information on the installation status of an app, and also includes installation failures.

The Troubleshooting pane within Intune provides failure details, including details about managed apps on a user's device. Details about the end-to-end (E2E) life cycle of an app are provided under each device in the Managed Apps pane. You can view installation issues, such as when an app was created, modified, targeted, and delivered to a device, as illustrated in the following screenshot:

Figure 16.28 – Managed Apps installation status

By clicking on the failed app, Microsoft Intune will provide an error code...

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Authors (1)

Profile icon Per Larsen
Per Larsen
LinkedIn icon Github icon
Per Larsen works as a Senior Program Manager for Microsoft Endpoint Manager - Customer Acceleration Team - Commercial Management Experiences (CMX) Engineering, where he takes learnings from Microsoft's largest and most strategic customers back into the rest of engineering to drive improvements for the service so that customers have a continuously improving product experience. He also helps deploy and adopt Microsoft Endpoint Manager - Microsoft Intune. Per mainly focuses on the management of Windows and special devices such as HoloLens 2, Surface Hub, and Microsoft Teams Room System. Per was also an MVP in Enterprise Mobility, from 1st July 2016 to when he joined Microsoft on 1st April 2018.
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See other products by Per Larsen

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