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Learning ServiceNow

You're reading from Learning ServiceNow Get started with ServiceNow administration and development to manage and automate your IT Service Management processes

Product type Paperback

Published in Mar 2017

Publisher Packt

ISBN-13 9781785883323

Length 358 pages

Edition 1st Edition

Languages

JavaScript

Tools

ServiceNow

Concepts

IT Service Management

Authors (2):

Sylvain Hauser

Tim Woodruff

View More author details

Table of Contents (14) Chapters

1. The Interface FREE CHAPTER

2. Lists and Forms

3. UI Customization

4. Understanding Data and Relationships

5. Tasks and Workflows

6. UI and Data Policies

7. User Administration and Security

8. Introduction to Scripting

9. The Server-side Glide API

10. The Client-side Glide API

11. Server-side Scripting

12. Client-side Scripting

13. Debugging

14. Pro Tips

Summary

In this chapter, we learned about a number of powerful ServiceNow APIs, including GlideUser, GlideSystem, GlideSession, and more. We also learned about some exclusively client-related APIs, such as GlideAjax and the g_form API. This chapter can serve as a reference for some of the ServiceNow APIs we'll be using in the coming chapters, so feel free to bookmark it, and flip back now and then for reference.

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Authors (1)

Hauser

Hauser

Contacted on 18-11-2015

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