Improving health advocacy program efficiency

Let's go through the use case by addressing the challenges that customers face in terms of improving the efficiency of their health advocacy program.

The customer challenge was for a non-profit health care provider network and health plan company that wanted to improve the efficiency of their health advocacy program. The goal was to identify members who are at risk and reduce the likelihood of members experiencing adverse events. They wanted to predict the likelihood of an Emergency Room (ER) visit in the next 9 months. Their challenge was to cater to the diverse data science teams with demands for different tools/technologies, as well as the support staff that maintain these tools/technologies. They also wanted to operationalize their ML models and scale them across all cohorts over the next year(s).

With Cloud Pak for Data, they were able to catalog information assets, including external datasets, with the centralized governance...