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Exploring Experience Design

You're reading from   Exploring Experience Design Fusing business, tech, and design to shape customer engagement

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Product type Paperback
Published in Aug 2017
Publisher
ISBN-13 9781787122444
Length 400 pages
Edition 1st Edition
Concepts
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Author (1):
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Ezra Schwartz Ezra Schwartz
Author Profile Icon Ezra Schwartz
Ezra Schwartz
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Table of Contents (20) Chapters Close

Title Page
Credits
About the Author
Acknowledgements
About the Reviewers
www.PacktPub.com
Customer Feedback
Dedication
Preface
1. Experience Design - Overview FREE CHAPTER 2. The Experience Design Process 3. Business and Audience Context 4. The User and Context of Use 5. Experience - Perception, Emotions, and Cognition 6. Experience Design Disciplines 7. The Design Team 8. Delight and Engagement 9. Tying It All Together - From Concept to Design 10. Design Testing 11. The Design Continuum

Individual and social


We are social beings, and many of our preferences and experiences as individuals are shaped by our social interactions. The following image shows the expanding social circle that has the individual in its nucleus. As the distance from the core grows, the context that binds the individual to that circle, changes.

Proximity to the core of the circle, to the self, has only some influence on the quality of relationships, however. One can be estranged from their family, but have deep and meaningful relationships with friends. The emotional variability is wide. Another way to understand the preceding concentric circle, involves influence, a quality that experience designers are very interested in.

A competitive urge is another quality of an individual in a social context. It is a desire to do better than others, and the motivation may be a quest for internal fulfillment, or anticipation for external reward. Business, sports, and politics are the quintessential competitive arenas...

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