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Exploring Experience Design

You're reading from   Exploring Experience Design Fusing business, tech, and design to shape customer engagement

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Product type Paperback
Published in Aug 2017
Publisher
ISBN-13 9781787122444
Length 400 pages
Edition 1st Edition
Concepts
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Author (1):
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Ezra Schwartz Ezra Schwartz
Author Profile Icon Ezra Schwartz
Ezra Schwartz
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Toc

Table of Contents (20) Chapters Close

Title Page
Credits
About the Author
Acknowledgements
About the Reviewers
www.PacktPub.com
Customer Feedback
Dedication
Preface
1. Experience Design - Overview FREE CHAPTER 2. The Experience Design Process 3. Business and Audience Context 4. The User and Context of Use 5. Experience - Perception, Emotions, and Cognition 6. Experience Design Disciplines 7. The Design Team 8. Delight and Engagement 9. Tying It All Together - From Concept to Design 10. Design Testing 11. The Design Continuum

The power of context


The user experience of most content-dependent products relies heavily on translation and adaptation to the local language, units of measure, regulations, patterns of use, price, and other relevant cultural aspects.

For example, the world-renowned New York Times (NYT) is a daily newspaper with a global readership of several millions, but the web edition of the paper is available only in English, Spanish, and Chinese (see the preceding image). These are, after all, the three most common languages on Earth. In contrast, Facebook, with over a billion and a half users, has an interface that is nearing a universal support for all languages.

The difference between the New York Times and Facebook is that the first provides content, and the latter relies on users and advertisers to generate content. Both relay on Unicode, the computing industry standard for text, which was designed to handle most of the world's written languages. Unicode is a remarkable invention, of which most...

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