Inspect and Adapt

By now we've introduced lots of practices and techniques to help the team collaborate and get to know each other. But there is no point in doing them once and walking away without learning from them.

There is nothing to be gained from the data they provide if it's not responded to. It's very easy to slip into this pattern. We've seen it all before – the team does a retrospective and comes up with a really great discussion but then captures no actions to fix things. Even worse, they capture actions but they are not adhered to or given any time to solve.

What happens next? The same problems appear in the very next retrospective and the team morale will slowly slip as nothing gets fixed. Time to break the cycle! Respond to the information. Be a doer.

You've got all these tools in place, but they're completely useless if ignored. They may look pretty – but they are useless if not actioned. We need to respond to the...