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Twilio Cookbook

You're reading from   Twilio Cookbook The Twilio cookbook will enable all kinds of telephone usage, including SMS, on your websites. It's a totally practical guide with a hands-on approach to help you dig deep into the enormous potential of telephone facilities on the Web.

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Product type Paperback
Published in Sep 2013
Publisher Packt
ISBN-13 9781782166061
Length 266 pages
Edition 1st Edition
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Author (1):
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Roger Stringer Roger Stringer
Author Profile Icon Roger Stringer
Roger Stringer
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Toc

Table of Contents (17) Chapters Close

Twilio Cookbook
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface
1. Into the Frying Pan 2. Now We're Cooking FREE CHAPTER 3. Conducting Surveys via SMS 4. Building a Conference Calling System 5. Combining Twilio with Other APIs 6. Sending and Receiving SMS Messages 7. Building a Reminder System 8. Building an IVR System 9. Building Your Own PBX 10. Digging into OpenVBX Index

Tracking orders


Yes, this is another order status tracking recipe. But this one will demonstrate how to use it inside OpenVBX.

This order tracker will let us create a page where you can enter in orders and their statuses and also incorporate the tracking into call flows.

For example, if we were setting up an IVR-type system, pressing 2 might load the order tracking code and prompt the user to enter in their order ID.

Getting ready

The complete source code for this recipe can be found at Chapter10/Recipe4 in the source code for this book.

How to do it…

Let's build an order tracking system into our OpenVBX plugin now. We're going to set up an interface to store order IDs and statuses; then we'll perform a look-up of those orders when people call in. Perform the following steps to do so:

  1. Create a folder in your plugins folder and name it orders.

  2. Create a file and name it plugin.json, containing the following code:

    {
      "name" : "Orders",
      "description" : "Allows order tracking over the phone",
      "links...
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