Why should you care about tech writing?
What’s one of the first things you look at when evaluating a new project or service? If the documentation isn’t the first thing you look at, I bet it’s in the top three. The primary function of documentation is to tell people how to use something, but it also has several crucial secondary purposes that provide value across a company or project team.
To quote a phrase I’ve used for a while in presentations:
“Documentation isn’t just for developers.”
Documentation gives confidence in a product making it useful for marketing sales enablement, customer support, search engine optimization (SEO), and, as we now realize, for myriad other machine-driven purposes.
This section reinforced what you probably already know and feel. After all, you’re reading this book! But how can you convince others of the worth of good documentation?
