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Remote Usability Testing

You're reading from   Remote Usability Testing Actionable insights in user behavior across geographies and time zones

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Product type Paperback
Published in Aug 2018
Publisher
ISBN-13 9781788999045
Length 202 pages
Edition 1st Edition
Concepts
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Authors (2):
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Rebecca Okoroji Rebecca Okoroji
Author Profile Icon Rebecca Okoroji
Rebecca Okoroji
Inge De Bleecker Inge De Bleecker
Author Profile Icon Inge De Bleecker
Inge De Bleecker
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Toc

Table of Contents (12) Chapters Close

Preface 1. Why Everyone Should Run Remote Usability Studies FREE CHAPTER 2. What Not to Forget When Planning Your Study 3. How to Effectively Recruit Participants 4. Running a Remote Moderated Study 5. Running a Remote Unmoderated Study with User Videos 6. Running a Remote Unmoderated Study with a Survey 7. Running a Remote Unmoderated Study with a Hybrid Approach 8. What to Consider When Analyzing and Presenting the Study Results 9. Thanks! And What Now? 10. Sample Material and Further Reading 11. Other Books You May Enjoy

Preparing for the study

Once the tasks have been created and the script has been crafted for a do-it-yourself approach, or the study has been set up in the vendor platform, there are just a few more things to check before starting the study:

  • Check the product under testing to make sure that participants can access it. This includes checking the URL, credentials, or the installation of an executable.
  • Perform a dry run of the tasks.
  • Check that the script contains all necessary information or perform a dry run of the study in the vendor platform.
  • If the study is a team effort, make sure that one person is appointed as the main point of contact. This person should be available to follow the progress of the sessions, and should be ready to jump in should participants have questions.
  • Typically, user feedback will be delivered within a short timeframe. Now is a good time to determine...
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