Commercial forensic tool acquisition methods
There are a few commercial tools available that offer support for the acquisition of Windows Phone devices. Cellebrite UFED offers support to acquire Windows Phone devices using the physical, file system, and logical methods. To determine whether the device you are examining is supported by the tool, you can download and use the UFED Phone Detective mobile app, which is available for free both in App Store and Google Play:
Searching for supported Lumia devices
Some of these acquisition methods are more robust, obtain a full physical dump of the data, and can bypass some lock codes on specific devices. However, some device support includes simply extracting contacts and pictures from the device. It is important for the examiner to realize that specific steps must be taken as directed by the tool. Acquiring these devices is not easy, and often the examiner will find that the tool will not be successful.
When the tool seems to fail, attempt to acquire...