Laying the foundation for a sound yet practical ITAM program means incorporating some guiding principles that help ensure a positive beginning. These principles apply not only to new initiatives, but also to project restarts that are common in most organizations. These principles are outlined as follows:
- Be sure you obtain executive buy-in and support: Everyone would love to have processes develop organically from the bottom up. However, the harsh reality is that, without buy-in from the executive level, process development becomes little more than functional or leads to departmental turf wars. Participation in the process development initiative must be a requirement, not an option.
- Be sure to obtain peer support: The idea behind ITAM and most other system management processes is to provide benefit to the organization as a whole. Ensuring...
