Tenant Services and Smart Building Amenities

Building operators and tenants interact regularly regarding lease agreements, monthly rent, fee payments, building operations, maintenance impacting tenants, tenant-specific requests, and numerous other building-related activities and events. Tenants’ return to buildings post-pandemic is driving an increased desire for real-time communications from building operators about health and safety mitigation activities. IoT smart building systems digitize the collection and distribution of data to enhance the interaction process.

Increasing densification rates combined with inadequate space utilization are driving the need for workspace management systems. Smart buildings are seeing an increased focus on occupant-centric workplaces, using occupancy analytics and live updates on the location of people and objects. Think of it as a blue dot on a digital map showing where something is at a given moment.

This chapter will explore the numerous...