Using the mailing list
The primary way to get help on issues that you cannot solve yourself is by using the FreeRADIUS mailing list (<
freeradius-users@lists.freeradius.org>
). The mailing list is searchable, which allows you to also search through previous discussions that have the search phrases you supplied.
Stick to the rules stipulated on this URL:
http://freeradius.org/list/users.html
Don't be overly sensitive when someone gives you a blunt response to a posted question. Remember that this support costs nothing and the people responding do so out of free will. They do us a favor by helping us to solve our problem. Also post back if a suggestion has either solved your issue or put you on the right track to solving it.