FAQs

What is the delivery time and cost of print book?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

What is custom duty/charge?

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order?

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges?

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.

How can I cancel my order?

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy?

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged?

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use?

You can pay with the following card types:

Visa Debit
Visa Credit
MasterCard
PayPal

What is the delivery time and cost of print books?

Shipping Details

USA:

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Unfortunately, due to several restrictions, we are unable to ship to the following countries:

Afghanistan
American Samoa
Belarus
Brunei Darussalam
Central African Republic
The Democratic Republic of Congo
Eritrea
Guinea-bissau
Iran
Lebanon
Libiya Arab Jamahriya
Somalia
Sudan
Russian Federation
Syrian Arab Republic
Ukraine
Venezuela

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Packt verified reviews

Amazon verified reviews

Evan O. Sep 05, 2023

I've known Shawn for about 11 years now, and can say she's one of the best folks in the entire NAV/BC community. Kim certainly compares as well!This book is a lot of work in the making but sheds light on one of the latest technologies within the Microsoft Biz Apps world, and something that's been growing like crazy the last few years. If you're a consultant yourself looking to learn more about Power Platform, when in comes to a BC environment, this is well worth the purchase.Heck, if you're just a user within a company using this tech stack, I would highly recommend having a read to learn. Your boss will be quite thankful you did!

Amazon Verified review

Marina Eshelman Sep 14, 2023

Very detailed and through. A great read!

Dez Sep 01, 2023

I've been consulting in the Microsoft Dynamics NAV/BC community for years. I enjoy learning new things and trying new technology. I'll admit that Microsoft's learning pages can leave you feeling like you might have missed something. I was encouraged to read this book with the hopes I could put what I learn into practice right away. YAY thank you Shawn and Kim for helping me learn something new without the educational "gaps." This book covers all necessary details, from obtaining a Developer license (without a business email account) to building new functionality that ties BC to Microsoft 365 apps/other apps! I'm so excited to use what I've learned with my projects and looking forward to additional releases! If you are looking to expand your BC installation this book is for you!! Thanks!

Saurav Dhyani Dec 21, 2023

For those venturing into the realm of integrating Power Domain with Business Central, this book offers an invaluable starting point. It meticulously guides readers through the configuration nuances of Power Components and provides clear pathways for their integration with Business Central.If you're stepping into the world of Power Automate, Power App, or Power BI, consider this book your foundational guide. It's crafted especially for beginners eager to harness the potential of these platforms.What sets this book apart is its practical approach. Through real-world business scenarios, readers gain insights into how Power Domain has been effectively deployed to address challenges.A highlight of the book is its thorough coverage of APIs – the linchpin of the integration process. It elucidates the methods to seamlessly utilize built-in APIs within the Power Platform.Furthermore, the significance of Dataverse in linking Power Apps and pages is emphasized. Readers are introduced to the innovative concept of Dataverse Virtual Entity, expanding their understanding of the platform's capabilities.Lastly, the book doesn't stop at integration; it delves deeper into the functionalities. It elucidates how Power Automate can be employed for setting up approvals within Business Central. Additionally, the role of Power BI in extracting and presenting data from Business Central is comprehensively covered.

M Sep 03, 2023

This review is from the perspective of a financial professional.The book is a useful resource for IT, operations and finance professionals looking for scalable upgrades to their BC environment. With step by step instructions (with images) the reader can plan, design, and execute solutions to relatable challenges faced by professionals on a day to day basis. The lessons provide the logic the reader should apply when attempting to build their own solutions through PowerApps. I highly recommend this book to anyone who wants to expand their BC utilization beyond accounting and finance.As a pre-implementation planning guide, the books provides a foundation on what to discuss with your partner on designing the required dataset and modules.

Extending Microsoft Business Central with Power Platform: Leverage Power Platform to create scalable Business Central solutions with high business value

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