Can DevOps bring empathy back?

Damien Duportal: Yes! If you have a tool that helps you to share empathy, then you have a great foundation for starting the conversation. Even if this seems boring to engineers, at least they'll start talking and listening to each other. I mean, once they've stopped debating sterile tabs versus spaces or JavaScript versus Java—or whatever sterile debate it is—they'll have to focus on the value they're going to provide. So, this is really how I would sum up DevOps, which again is about how you bring empathy back and focus on the value creation and interaction side of IT.

"I would sum up DevOps as how you bring empathy back and focus on the value creation and interaction side of IT."

—Damien Duportal

Viktor Farcic: But why is that particularly important?

Damien Duportal: Because of the different human behaviors. But more than that, empathy is one of the most advanced bricks you can have for building...